Shipping Policy
At FICCADO, we strive to deliver your orders as quickly and efficiently as possible. We currently offer shipping across India.
Processing Time
- Orders are processed within 1-3 business days after confirmation.
- Custom bulk orders may take 5-7 business days for processing.
- Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
- Standard Delivery: 4-7 business days (depending on location).
- Express Delivery: 2-4 business days (available at an additional cost).
- Remote areas may require extra delivery time.
Shipping Charges
- Standard Shipping: Free on orders above ₹999. A charge of ₹50-₹100 applies for orders below ₹999.
- Express Shipping: Charges vary based on the location and package weight.
Order Tracking
- Once your order is shipped, a tracking number will be sent via email or SMS.
- You can track your order using the provided link.
Delivery Policy
Delivery Partners:
We collaborate with trusted courier services to ensure safe and timely deliveries.
Delivery Address
- Ensure that the shipping address provided is accurate to avoid delays.
- We do not deliver to P.O. boxes or restricted areas.
Delivery Attempts
- If the courier is unable to deliver, a second attempt will be made.
- If delivery fails after multiple attempts, the package will be returned to us.
International Shipping
- Currently, we do not offer international shipping. Stay tuned for future updates!
Order Issues
Delayed or Lost Orders:
If your order is delayed beyond the expected timeframe, please contact our support team at support@ficcado.com with your order details.
Damaged or Wrong Items
- If you receive a damaged or incorrect item, report it within 48 hours of delivery.
- Send an email with images of the product and order details for resolution.
Contact Us
For any shipping or delivery inquiries, feel free to reach out:
- Email: support@ficcado.com
- Phone: +91 6282000729 (Mon-Fri, 10 AM - 6 PM)
- Live Chat: Available on our website.
We appreciate your trust in FICCADO and ensure a seamless shopping experience!